We reported on Weimar automobile before.Concealing consumers, and locking and protecting users’ vehicles privately.. Recently, GAC Ai ‘an has also been deeply involved."lock switch", a large number of car owners feedback: cruising range"greatly shrunk".
After the background upgrade, the battery life is greatly reduced.
According to feedback from many owners of Guangzhou Automobile AION S, the manufacturer upgraded through OTA without the consent of the owner.Lock the electricity privatelyAs a result, the cruising range of vehicles is generally reduced, and the power system is weakened, which seriously affects the normal life of car owners.
Some car owners were invited by manufacturers to enter the store to "upgrade". After that, the power of the vehicle was limited to about 70% of the original, and the power could only be charged to less than 50KW, which was somewhat different from the factory-calibrated 58.8KW, and before the endurance was compared, it dropped more seriously.We agreed to upgrade and downgrade?
Some vehicles found that the battery was not fully charged after entering the store for maintenance. The owner said: It used to be able to charge 69.9 kWh, but now it can only charge 59 kWh.
What is power lock?
At present, many car companies will pass."power lock"Way to come.Reduce the battery voltage and current.In order to reduce the probability of battery thermal runaway, prevent spontaneous combustion and protect driving safety to a certain extent.
It is reported that there have been many spontaneous combustion incidents in Guangzhou Automobile Ai ‘an.
Although it is for safety reasons, it also shows that the quality of the products is not up to standard when they leave the factory. The owner was not informed in advance before the power was locked, which damaged the interests of the owner.Pay for its immature technology. After the power is turned off, the vehicle’s battery life is greatly reduced, which directly affects the daily car life.
Some car owners said:"We used the money with high cruising range and bought a car with low cruising range?"
New car life is not up to standard.
In addition to the background power lockDecreasing enduranceMany car owners in Ai ‘an said that the new car they just bought had a serious battery life failure.
1. Previously, we received a complaint from the staff of a 4S shop in Ai ‘an, and with the trust in our own brand, we started with an Ai ‘an S max630 sedan at the employee price. The official claims that the battery life is as high as 510KM, the normal driving battery life is not less than 30%, and the three power lifetime warranty. However, after actual measurement, the cruising range under normal driving is onlyAbout 270KM, a full 50% discount!
Repeated maintenance, replacement and refreshing of the software still can’t solve the problem of the virtual standard of battery life, and the answer from the headquarters is: "Pure trams are like this (battery life discount), and you have to approve them when you buy them."
2. Another owner of Ai ‘an V PLUS said: Just after the new car was bought, it was found that the battery life was seriously inconsistent. Manufacturer’s official promotion of battery life500KM, the owner can only open when fully charged.180KM, the endurance discount is up to3.6 fold.
In this regard, the manufacturer replied: "It is normal that the temperature is low in winter and the battery life decays.”。 The owner’s car is located in Anyang, Henan Province, and the lowest temperature in winter is above 0 degrees Celsius. The owner’s explanation for the manufacturer,Does not recognize.
3. There is also feedback from the owner, and I bought an AION S 2019 Charming EVO 630 model. The cruising range originally advertised can reach.630KMCan be used in practice,Even 350KMThe battery life is difficult to achieve.
On the major complaint platforms, Ai An"Endurance virtual standard"The feedback is not uncommon, and it is distributed in many parts of the country.
Failing to deliver the vehicle as agreed.
Although there is a shortage of spare parts and insufficient production capacity in the automobile market, it will take a long time to pick up the car, but it is really rare for manufacturers who have waited for 7 months and can’t give a specific time to pick up the car.
1. A car owner ordered one in August last year. AION YWhen the order was automatically converted to 2022, the APP showed that the delivery time was expected to be in January this year, and there was no news of picking up the car until the end of February, so I had no choice but to take the initiative to consult the manufacturer and reply that the car could be picked up in mid-March, but by mid-March, there was still no news. When I asked again, the manufacturer changed its mouth to go offline in April.
The owner said: the manufacturer cheated the consumer again and again, asked four times and got four different times to pick up the car. I wonder if in April, the manufacturer will change his mind and postpone it to May?At this rate, the delivery time is far away.
What makes the owner even more angry is that the deposit placed under the App cannot be refunded.I can’t wait for the car, and I can’t refund the deposit. I am in a dilemma.
Another car owner said: When buying a car, he promised to pick it up at the end of the year.As a result, production has not yet started in January next year.. In desperation, in order to pick up the car as soon as possible, the owner indicated that he could change the color of the car body to Star Man Green, which produced relatively fast, but the manufacturer still could not fulfill his promise.
2. A car owner from Tianjin said that he ordered one in May 2021.AION YAt that time, the 4S shop said it could pick up the car in June, but the result was dragged from July to September and then to the end of the year.
3. The owner also said that the manufacturer failed to deliver the car according to the agreed time, and urged it five times before and after, with no results.
Frequent vehicle failures
1. GE3 (parameter picture): Brake failure.
A GE3 owner of Etan Chuanqi complained that the vehicle suddenly "at high speed"Brake failure "After entering the store, I was told:"Vacuum pump failure".Unexpectedly, the same problem appeared soon after the maintenance, so I had to rely on it in a hurry.Stop the car with the handbrake., seriously threatening the safety of drivers.
2. GAC Ai ‘an Chuanqi GE3: Abnormal sound of headlights
Many car owners in a GE3 biker group said that when the temperature is low,Headlight abnormal sound is serious.. Some car owners have replaced the headlight module, and soon the abnormal sound recurred, which is really uncomfortable.
Summary:As a new energy brand invested by Guangzhou Automobile Group, Ai ‘an has developed rapidly. In 2021, it released a number of new technologies and determined to build a "high-end smart electric vehicle brand". However, the constant complaints and negative after-sales service have to make people suspect that in order to attract attention and grab orders, Ian has brought many immature technologies to the market for consumers to test. We sincerely remind GAC Ai ‘an that although there is great pressure to survive in this market that is more endurance and technology, if you take too big a step, you may fall down.
On January 5 this year, AION LX PLUS was listed in high profile, and the official claimed that the battery life was as high as 1008KM, making it the first pure tram to break thousands of kilometers. However, in the face of complaints about "virtual endurance" of many models,Can consumers still trust you?